# 07. Review account transactions

[Español](https://help.stag.gapstation.net/books/guia-del-comprador/page/07-como-consultar-los-movimientos-de-tu-cuenta)

Under **Payments and withdrawals → Transactions**, you can track wallet inflows and outflows and see how your balance is calculated.

## 1. Review your balance, held funds, and available amount

- **Balance:** total amount shown in the wallet.
- **Held balance:** reserved funds you cannot use yet.
- **Available:** amount you can use; in this example, balance minus held funds.

## 2. Read the example history

[![Completed deposit, purchase, and return transactions](https://help.stag.gapstation.net/uploads/images/gallery/2026-10/retorno-03-movimientos.jpg)](https://help.stag.gapstation.net/uploads/images/gallery/2026-10/retorno-03-movimientos.jpg)

The history is sorted with the newest transaction first. To reconstruct the flow, read these three entries from oldest to newest:

<table id="bkmrk-type-shown-transacti"><thead><tr><th>Type shown</th><th>Transaction</th><th>What happened</th><th>Resulting balance</th></tr></thead><tbody><tr><td>Funds received</td><td>+USD 5,000</td><td>The approved deposit was credited.</td><td>USD 5,000</td></tr><tr><td>Purchase</td><td>−USD 4,000</td><td>Purchase of two units in Leche en polvo was confirmed.</td><td>USD 1,000</td></tr><tr><td>Return</td><td>+USD 5,000</td><td>The return was credited: USD 4,000 purchase amount plus USD 1,000 profit.</td><td>USD 6,000</td></tr></tbody></table>

All three records show COMPLETED. A plus sign means money entered the wallet; a minus sign means money left it. Here, the Return label refers to the settlement return; it does not mean the purchase was cancelled.

Calculation: 5,000 − 4,000 + 5,000 = USD 6,000. Keep the transaction ID, type, status, and date if you need to ask support about it.

## 3. What happens when you request a withdrawal

After this screenshot, a USD 1,000 withdrawal was requested. While it was pending, the following was verified:

[![Pending withdrawal with USD 6000 balance, USD 1000 held, and USD 5000 available](https://help.stag.gapstation.net/uploads/images/gallery/2026-10/retorno-07-cobro-pendiente.jpg)](https://help.stag.gapstation.net/uploads/images/gallery/2026-10/retorno-07-cobro-pendiente.jpg)

<table id="bkmrk-balance-held-availab"><thead><tr><th>Balance</th><th>Held</th><th>Available</th></tr></thead><tbody><tr><td>USD 6,000</td><td>USD 1,000</td><td>USD 5,000</td></tr></tbody></table>

Held funds do not mean the payment has been completed. Check its status under Request withdrawal. The approved result is shown in the next step.

## 4. Check the approved withdrawal

[![Final transactions history showing completed USD 1000 withdrawal](https://help.stag.gapstation.net/uploads/images/gallery/2026-10/retorno-09-movimientos-finales.jpg)](https://help.stag.gapstation.net/uploads/images/gallery/2026-10/retorno-09-movimientos-finales.jpg)

After approval and a page refresh, a new transaction appears: Withdrawal −USD 1,000, COMPLETED.

<table id="bkmrk-full-flow-amount-res"><thead><tr><th>Full flow</th><th>Amount</th><th>Resulting balance</th></tr></thead><tbody><tr><td>Funds received</td><td>+USD 5,000</td><td>USD 5,000</td></tr><tr><td>Purchase</td><td>−USD 4,000</td><td>USD 1,000</td></tr><tr><td>Return / settlement</td><td>+USD 5,000</td><td>USD 6,000</td></tr><tr><td>Withdrawal</td><td>−USD 1,000</td><td>USD 5,000</td></tr></tbody></table>

Final calculation: 5,000 − 4,000 + 5,000 − 1,000 = USD 5,000. The balance is USD 5,000, held funds are USD 0, and available funds are USD 5,000. The USD 1,000 reserve disappears when the withdrawal is posted; it is not a second deduction.

The bell also receives the alert **Withdrawal confirmed — GapStation**. See [Request a withdrawal](https://help.stag.gapstation.net/books/buyer-guide-english/page/09-request-a-withdrawal) for the screenshot and its status change from PENDING to APPROVED.

## 5. Refresh the information

Select **Refresh** to check the history and use **Next page** if available. If the balance still shows the old amount after a change, reload the full page and wait for it to finish loading. Check the specific deposit or withdrawal history if a transaction is missing.

All amounts and accounts in this demonstration belong to the test environment.